Purchase Manager

The Purchase Manager section presents information related to every purchase made in the shop. There is one single sub-section called All Purchases. In the sub-section, you will find the total number of purchases made in the shop to date, search filters, search button, download button, and lists with information about purchases made in the shop.

All Purchases

Below are the fields that comprise the table list of the All Purchases sub-section:

Field	Description
Purchase ID	Identifier assigned to each sale made by a merchant, used as a reference in the "Movements" section.
External ID	Unique identifier of the purchase that the merchant can use to reconcile it with its internal system.
Customer Name	Name of the customer who made the purchase.
National ID	Unique identifier of the user in their country of origin.
Customer ID	Unique identifier of the user who made the purchase.
Amount / Ticket	Total amount of the purchase.
Status	Indicates the status of the purchase; it can be rejected, returned, and captured.
BNPL Offer	Name of the Buy Now Pay Later (BNPL) offer that the user acquired with that purchase.
Date Created	Date on which the purchase was confirmed or created using the selected payment method in the checkout process.

The image below exemplifies the All Purchases page:

Downloading reports

At the top of the list of purchases is a button to download a CSV file with the fields that have been filtered at the time of download.

When you click on it, it will download the file with the requested data. The name of the file will be Date_Puchase.csv.

Ordering CSV files

Details of purchases

If you need more detailed information regarding your purchases, simply click on any of the purchase fields in the table to be redirected to the purchase profile, where you can find additional details.

In the purchase profile, you will find additional information to what was available in the list, separeted by the following sections:

Purchase Details

Fields	Description
Ticket	The total amount of the purchase.
Commission	The commission amount of the purchase.
Tax	The tax amount of the purchase.

Customer Details

Fields	Description
Name	The customer's full name.
Document Type	The document type of the customer.
ID Number	The document unique identifier.
Email	The email address of the customer.

Others

Fields	Description
Account ID	Unique identifier for the user's account.
Date of birth	The date on which the user was born.
Height	The height of the user.
Eat Time
Gender	The gender identity of the user.
Created at	Date and time when the account was created.
Alias	A nickname or alternative name associated with the user.

Report Rejection of Purchase

If a customer encounters any issues while trying to make a purchase, they can click on the Report button. This will allow them to report the rejection due to lack of stock or any other problems they faced during the process. The report will notify the merchant about the situation, thus enabling them to take necessary measures.

Report a Purchase Return

Customers can report a return by clicking the Report button. This process allows merchants to handle returns more efficiently.